DWM - Distributed Workforce Management Solutions

Building automation into the distributed workforce

Increase the efficiency of your field workforce by automating remote worker management and workforce support systems. Instantly connect with field workers using powerful hand-held PDA technologies to dramatically speed-up transactions and gain immediate access to the data they generate or collect.

Serversys DWM solutions deliver a fast, low cost route to managing field-based auditing or activity reporting which:

• eradicates manual data capture
• introduces control and consistency
• simplifies administration
• enables time/date verification
• provides real-time reporting

Automate field-based tasks such as auditing or surveying, and use in-built GPS positioning and voice communications to enhance the productivity and responsiveness of your field workforce - once a job is completed, users can confirm customer acceptance, notify the office, upload customer satisfaction information or receive notification of the next task.

Serversys DWM solutions have been deployed for a variety of applications, including:

• ‘track and trace’ audit
• location driven job allocation and monitoring
• non-conformance reporting - with photographic evidence for auditing purposes
• health and safety audits
• waste management audits
• customer satisfaction surveys
• field service
• passenger movement and management

Building on our unique Serversys PDA foundation layer, which manages all the critical data exchange and synchronisation with your enterprise systems and databases, we can define, develop and deploy a fully featured PDA solution tailored exactly to your unique mobile working challenge - in weeks not months.